ITEC 1000 Study Guide - Final Guide: Videotelephony, Enterprise Integration, Electronic Business

• School: York University
• Department: Information Technology
• Course: ITEC 1000
• Professor: Peter Khaiter

Document Summary

True / false questions: cross-functional enterprise systems cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise. True false: networked enterprises view cross-functional enterprise systems as a strategic way to use it to centralize information resources. True false: partner relationship management concentrates on the efficiency of a firm"s internal production, distribution, and financial processes. True false: knowledge management applications focus on providing a firm"s employees with tools that support group collaboration, decision making, and human resources management. True false: enterprise application integration (eai) software enables users to model the business processes and interactions that should occur between business applications. True false: enterprise application integration (eai) software provides legacy systems that perform data conversion and coordination, and application communication and messaging services. True false: distribution and manufacturing are considered front office systems; customer service and sales order entry are back office systems.