MGT 300 Study Guide - Midterm Guide: Adaptive Management, Groupthink, Nominal Group Technique
Document Summary
A decision based on pre-established rules in response to a recurring situation. A decision based on reason and/or intuition in response to a unique situation that requires a tailored decision. A normative model of decision making that leads to an optimal decision, assuming full availability of information, sufficient time, and rationality of the decision maker. The best possible decision given all the needed information. Seven steps to better decision making: : identify the problem, analyze the problem and its causes, generate alternatives, evaluate alternatives, choose a path, implement a choice, solicit feedback and analyze results. An approach to decision making that requires managers to use critical thinking, collaboration, and reflection skills to make non-programmed decisions. Information about the situation, goals, or criteria that is incomplete or can be interpreted in multiple ways. The behaviors that lead to a desired or undesired symptomatic effect.
