DSCI 304 Study Guide - Midterm Guide: Compensation Methods, Job Design, Scientific Management
Document Summary
Chapter 7 work design and measurement studying guide exam. Job design: the act of specifying the contents and methods of jobs. Importance: organization"s are dependent on human efforts to accomplish their goals. => many job design topics are relevant to continuous and productivity improvement. Efficiency school: emphasizes a systematic, logical approach to job design. => a refinement of frederick winslow taylor"s scientific management concepts. Behavioral school: emphasizes satisfaction of needs and wants of employees. Specialization: work that concentrates on some aspect of a product or service. Job enlargement: giving a worker a larger portion of the total task by horizontal loading. Job enrichment: increasing responsibility for planning and coordination tasks, by vertical loading. Quality of work life affects not only workers" overall sense of well-being and contentment, but also their productivity. What are the important aspects of quality of work life: Methods analysis: analyzing how a job gets done. =>it begins with an analysis of the overall operation.