MHR 411- Midterm Exam Guide - Comprehensive Notes for the exam ( 38 pages long!)

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Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity a(cid:374)d (cid:395)uality to (cid:272)(cid:396)eate positi(cid:448)e i(cid:373)pa(cid:272)ts o(cid:374) the o(cid:396)ga(cid:374)izatio(cid:374)"s effe(cid:272)ti(cid:448)e(cid:374)ess. It is arguably the most critical function underlying organizational effectiveness, because (cid:862)the people (cid:373)ake the pla(cid:272)e,(cid:863) (cid:271)e(cid:272)ause la(cid:271)o(cid:396) (cid:272)osts a(cid:396)e ofte(cid:374) the highest o(cid:396)ga(cid:374)izatio(cid:374)al cost, and because poor hiring decisions are not easily undone. Organizations are combinations of physical, financial, and human capital. The te(cid:396)(cid:373) (cid:862)(cid:449)o(cid:396)kfo(cid:396)(cid:272)e (cid:395)uality(cid:863) (cid:396)efe(cid:396)s to a(cid:374) o(cid:396)ga(cid:374)izatio(cid:374)"s hu(cid:373)a(cid:374) (cid:272)apital. It is esti(cid:373)ated that a(cid:374) a(cid:448)e(cid:396)age o(cid:396)ga(cid:374)izatio(cid:374)"s e(cid:373)ployee (cid:272)ost (cid:894)(cid:449)ages o(cid:396) sala(cid:396)ies a(cid:374)d (cid:271)e(cid:374)efits(cid:895) is over 22% of its total revenue (and generally a higher percentage of total costs). A shift is gradually occurring from viewing employees as just a cost of doing business to valuing employees as human capital that creates competitive advantage for the organization. Ksaos = knowledge, skill, ability, and other characteristics. Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization.