BUS 320 Study Guide - Midterm Guide: Korean Air, Negotiation, Soft Sell
17 Sep 2016
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Monetary incentives have a minimal effect on motivation. Managers underestimate how motivating acknowledgement and thanks are. People think that money will motivate them more than it does. We always assume that people want to make their lives easier by earning more money, but sometimes more challenging work can be a motivator. Effect of experience on innovation: data supports that people will less experience in a given domain are best at generating innovative solutions to novel problems that occur in that domain. This is because people with more experience tend to solve problems with a formulaic way, which hinders innovation. To study organizational behavior, you need common sense + evidence. Organizational behavior: a science that uses scientific methodologies to understand human behavior with the goal of maximizing individual and organizational success. Task skills + management skills = success. Top is the best source of information, but we feel that the bottom 3 tend to be the most powerful.
