MGT 3101 Study Guide - Midterm Guide: Organizational Behavior, Human Resource Management, Job Satisfaction
Document Summary
Manager: someone who gets things done through other people in organizations. Organization: consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal/set of goals. Mintzberg concluded that managers perform 10 different, interrelated roles. Technical skills: ability to apply specialized knowledge or expertise: all jobs require some specialized expertise, often developed on the job. Human skills: ability to work with, understand, and motivate other people, both individually and in groups. Conceptual skills: mental ability to analyze and diagnose complex situations. Luthans found that all managers engage in four managerial activities: traditional management, communication, human resource management, networking. Organizational behavior (ob): a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge towards improving effectiveness. Major behavioral science disciplines that contribute to ob.
