REC 405 Study Guide - Midterm Guide: Stress Management, Organizational Culture, Railways Act 1921
28 Feb 2017
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Document Summary
Front line manager - in charge of the department, works to make sure the best service is provided possible. Skills needed include: clinical skills, organizational culture, internal and external communication, influencers, stakeholders, problem solving skills, stress management, organization skills, resource management, and time management. Clinical supervisor - a joint relationship in which a supervisor works with a supervisee. Works to increase the skills and abilities of another person. Leadership - an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes. It is who you are, how you act, what you do, and how you work with others. It involves influencing others, your intentions, personal responsibility, integrity, change, shared purpose, followers. Management and leadership are not the same things! The primary functions in management are planning, organizing, directing, and controlling. Identifies plan of action based on organizations position. Takes the risk out of making and problem solving.
