MG 210 Study Guide - Quiz Guide: Operations Management, Organizational Culture
Document Summary
Managers and management: people who work directly on a job or task and have no responsibility for overseeing the work of others. Managers: individuals in an organization who direct the activities of others. Top managers: individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizations members. Middle managers: individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers will see get done. First-line managers: the use of scientific methods to define the one best way for a job to be done, supervisors responsible for directing the day-to-day activities of no managerial employees. Team leaders: individuals who are responsible for managing and facilitating the activities of a work team. Management: the process of getting things done effectively and efficiently through and with other people. Efficiency: doing things right or getting the most output form the least amount of inputs.