MIS 02334 Study Guide - Quiz Guide: Toxic Substances Control Act Of 1976, Computer Hardware, Information System

• School: Rowan University
• Department: MIS - Management Info Systems
• Course: MIS 02334
• Professor: Marchenisi

Document Summary

The six important business objectives of information technology: operational excellence. Information systems and technologies help to improve higher levels of efficiency and productivity. Wal-mart is the most efficient store in the world as a result of its retaillink system which provides digital links between its suppliers and stores: new products, services, and business models. Information systems and technologies enable firms to create new products, services, and business models. A business model includes how a company produces, delivers, and sells its products and services to create wealth. The music, travel, and newspaper industries have seen drastic changes in business models: customer and supplier intimacy. Customers who are served well become repeat customers who purchase more. Close relationships with suppliers result in lower costs. The mandarin oriental in manhattan uses is to create an intimate relationship with its customers, including keeping track of their preferences. Jcpenney uses information systems to enhance its relationship with its supplier in hong kong: improved decision making.