Exam 2 Review.docx

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Communication and Information
Course Code
Xi Wang

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Exam Review  Verbal & non verbal  Interpersonal/Emotional Organizational/Group Lessons on sakai 4­8 Chapter 3­ communication models covered in class And visual representation of what each model is and looks like  Chapter 4­ sender­> how a message goes to a receiver and e ▯ ffect Chapter 12­ what a group is and how decisions are made in groups,  leadership, conflict  Functions of management, theories we discussed  Key concepts Components of interpersonal communication Emotional intelligence Relationship stages Social penetration and related theories Management styles and implications for communication: the effect of the  communication processes in the workplace  Organizational communication obstacles – harassment in the workplace Group communication definitions­ small group  Effective teams­ an effective team follows the basic problem solving  sequence, they agree in terms of ways to reach decisions Leadership in groups­ theoretical background to support if a leader is  Conflict management­ 2 variables to respond to conflict (shape)  Discussions Videos CLICKER QUESTIONS Hin
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