HSA 4180 Midterm: Skills of an Effective Administrator by Robert L. Katz
4 Nov 2016
School
Department
Course
Professor
Document Summary
Purpose of this article is to suggest what may be a more useful approach to the selection and development of administrators. Based: not on what good executives are. Their innate traits and characteristics: but on what they do. The kinds of skills which they exhibit in carrying out their jobs effectively. Implies an ability which can be developed, not necessarily inborn, and which is manifested in performance, not merely in potential: the principal criterion of skillfulness must be effective action under varying conditions. This approach suggests that effective administration rests on three basic developable skills. It is assumed that an administrator is one who: directs the activities of other persons, undertakes the responsibility for achieving certain objectives through these efforts. Successful administration rests on three basic skills: technical skill, human skills, conceptual skills. Technical skill implies an understanding of a specific kind of activity particularly involving methods, procedures, or techniques.
