HRM1008 Chapter Notes - Chapter 7: Job Performance, Management System, Emotional And Behavioral Disorders
2 Dec 2016
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Document Summary
H r m 1 0 0 8 c h a p t e r 7 s t u d y n o t e s. Purpose and reasons for introducing a performance management system. The characteristics of an effective performance management system. Various methods used to gather performance information. Advantages and disadvantages of various performance review methods. Guidelines for conducting a performance appraisal interview. Link of management practices with performance management systems. Relationship of organizational performance with performance management systems. Role the supervisor or line manager plays in the effectiveness of any system. Relationship of methods to the overall system and the style of management. Importance of good coaching and interviewing skills for appraising overall performance. Customer input performance review that, like team review, is based on tqm concepts and seeks information from both external and internal customers. Graphic rating scale a trait approach to performance review whereby each employee is rated according to a scale of characteristics.
