BUS 252 Chapter Notes - Chapter 4: Uptodate, Enterprise Resource Planning, Customer Relationship Management
Document Summary
Enterprise-wide systems are any information systems that are deployed throughout an enterprise. They are intended to make information available to all personnel in the enterprise who need it. The enterprise systems are based on the confidence that the information they have is as accurate and up-to-date as what others in the enterprise are receiving. They also are intended to gather data using one piece of software to optimize the organization of that data and, therefore, make it easier and manage. The popularity of the enterprise-wide systems increased when organizations became global and some of the management decisions were pushed down to the local manager. However, these local managers still need up-to-date data to have a clear picture of how their decisions is going to affect the organization. There are many forms of enterprise-wide systems: enterprise resource planning (erp, supply chain management (scm, customer relationship management (crm) Since, enterprise systems are expensive and take time to install.
