COMMERCE 1B03 Chapter Notes - Chapter 5: Middle Management, Job Satisfaction, Laissez-Faire
28 Jun 2016
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Management is the process used to accomplish organisational goals through planning, organizing, leading and controlling. An organization is effective when it can accomplish its goals. Responsible for making company-wide decisions and determines the overall goals and direction of the company. E. g. president, vice president, ceo, coo, cfo: middle management. Carries out company plans and decisions made by the top management. Monitor the daily running of the business. Act as a bridge between top managers and first-line managers. E. g. regional manager, division manger, department head: first-line management. Supervises workers in the daily operation of the business. Planning: establish goals and objectives for an organisation and determine the best ways to achieve them, plans are made to help them achieve goals, they may plan to: Sponsor a charity event to enhance the company"s image. Reasons for making plans: anticipate potential problems, provide direction to employees, clarify roles and responsibilities. Strategic plan: establishes the overall direction and.
