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Chapter 1

COMMERCE 2KA3 Chapter Notes - Chapter 1: Operational Excellence, Software, Computer Hardware


Department
Commerce
Course Code
COMMERCE 2KA3
Professor
A L I R M O N T A Z E M I
Chapter
1

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Commerce 2KA3
Chapter 1: Information Systems in Business Today
There are 3 interrelated changes in the technology area: 1) the emerging mobile digital
platform, 2) the growing business use of big data, and 3) the growth in cloud computing,
where more and more business software runs over the internet
Digital Firm: can be defined along several dimensions; it is one in which nearly all of the
organization’s significant business relationships with customers, suppliers, and employees
are digitally enabled and mediated. Core business process are accomplished through digital
networks spanning the entire organization or linking multiple organizations
Business Processes: refer to the set of logically related tasks and behaviours that
organizations develop over time to produce specific business results and the unique
manner in which theses activities are organized and coordinated
Key Corporate Assets: intellectual property, core competencies, and finical and human
assets- are managed through digital means.
Time shifting: refers to business being done continuously 24/7 rather than in a workday
Operational excellence: businesses continually seek to improve the efficiency of their
operations in order to achiever higher profitability
Business Model: describes how a company produces, delivers, and sells a product or
service to create wealth
Competitive Advantage: when firms achieve one or more of these business objectives:
operational excellence, new products, services, and business models; customer/supplier
intimacy, and improved decision making- chances are they have achieved a competitive
advantage
Information Technology (IT): consist of all the hardware and software that a firm needs
to use in order to achieve its business objectives
Information System: is a set of interrelated components that collect or retrieve, process,
store, and distribute information to support decision making and control in an organization
Information: data that have been shaped into a firm that is meaningful and useful to
human beings
Data: are streams of raw facts representing events occurring in organizations or the
physical environment before they have been organized and arranged into a form that
people can understand and use
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find more resources at oneclass.com
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