COMMERCE 2KA3 Chapter Notes - Chapter 1: Computer Literacy, Information System, Software
Document Summary
Information technology (it): all the hardware and software that a firm need to use in order to achieve its business objectives: not only computer machines, storage devices and handheld mobile devices, but also software. Information system: set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization. Is help mangers and workers analyze problems, visualize complex objects, and create new products: contains information on important people, places, and things within the organization and/or that environment. Is automates many business processes: culture: fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members, conflict is the basis for organizational politics. Information technology can play a powerful role in helping managers design and deliver new products and services and redirecting and redesigning their organizations. Internet connects 2. 4 billion people in 230 countries.