Cournoyer – Chapter 1
Challenging, demanding and complex profession
Amongst one of eight most satisfying careers due to
o Intellectual stimulation
o Job security
o Professional autonomy
o Extensive direct contact with clients
To serve competently
o Be knowledgeable
o Thoughtful
o Ethical
o Accountable
o Proficient
Places of work
o Child-protection in event of abuse or neglect
o Families child-caring
o Hospital crisis management
o Adults counselling in event of abuse/incarceration
o Couples
o Single parents childcare
o Substance abuse
o Prison/youth offenders
o Psychiatric institutions
The variety of function and settings of the field make it hard for one to excel in all different
avenues
The breadth, diversity and complexity is overwhelming
One can not serve competently in all places
o One can acquire expertise which are common to all practices
o These common skills bring coherence to the profession
Social workers approach clients in a similar perspective distinct professional language
Use words such as client, person, or consumer (oppose to patient, subject or case)
Use assessment (oppose to diagnosis, study, examination or investigation)
Look for strengths, assets, resources, resiliencies, competencies and abilities (oppose to
problems, obstacles, deficiencies or pathologies)
Dual focus person and environment
Social workers view people and situations to be continually changing
Primary constituency people of lower status and least power
Definition: Social Work Skill a social work skill is a circumscribed set od discrete cognitive and
behavioural actions that are consistent and congruent with (1) research-based knowledge; (2)
social work values, ethics, and obligations; (3) the essential facilitative qualities or the ‘core conditions’; (4) the characteristics of professionalism’ and (5) a legitimate social work purpose
within the context of phase or process of practice
Skills = competencies
o When and what skills to use depends on the situation and person-in-environment
The 7 phases of practice
o Engagement + some of assessment competencies include (1) prepare, (2) begin and
(3) explore
o Assessment competency (4) assessing and (5) contracting
o Intervention and evaluation competencies (6) working and evaluation, and (7) ending
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