COMM 151 Chapter Notes - Chapter 7: Goal Setting, Bayesian Probability
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Motivation: a set of energetic forces that determine the direction, intensity, and persistence of a(cid:374) e(cid:373)ployee"s work effort. You can think of engagement as a contemporary synonym, for high levels of intensity and persistence in work effort. Emphasis on engagement is critical, as research suggests that low levels of engagements can be contagious, crossing over from one employee to another. Engagement: a widely used term in contemporary workplaces that has different meanings depending on the context; most often refers to motivation, but can refer to affective commitment. Expectancy theory: a theory that describes the cognitive process employees go through to make choices among different voluntary responses. Expectancy: the belief that exerting a high level of effort will result in successful performance on some task. It is a subjective probability, ranging from 0 (no chance) to 1 (mortal lock). (abbreviated e-> p) Self-efficacy: the belief that a person has the capabilities needed to perform the behaviours required on some task.