MHR 405 Chapter Notes - Chapter 15: Force-Field Analysis, Rubber Band, Team Dynamics
Document Summary
*the challenge of change is not so much deciding which way to go but in the execution of the strategy. The force field analysis is kurt lewin"s model of system-wide change that helps agents of change diagnose the forces that drive/restrain proposed org change. One side of the model represent driving forces that push org toward a new state of affairs, eg. divine discontent in successful orgs, leaders continually urge employees to strive for higher stds/better practices even when company outshines competition. The other side represents restraining forces that maintain status quo, aka resistance to change b/c they appear to block change process. *resistance to change take on many forms ranging from overt work stoppages to subtle attempts to continue the old ways. Subtle forms of resistance potentially create the greatest obstacles to change b/c they"re not visible b/c they drain the life out of important initiative & result in solns that don"t have expected performance impact.