BUS 201 Chapter Notes - Chapter 6: Production Control, Firstline, Liquid Oxygen

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 201
• Professor: Peter Tingling

Document Summary

Managers are people who plan organize lead and control the operations of an organization. Two overall points to keep in mind when thinking about the management process. First, the planning, organizing, leading and controlling aspects of a managers job are interrelated. Second, there is a difference between management effectiveness and management efficiency. Management effectiveness: achieving organizational goals that have been set (doing right things) Management efficiency: achieving the greatest level of output with a given amount of input (doing things right) Planning: the process of determining the firm"s goals and developing a strategy for achieving those goals which involve 5 steps. Step 2: managers identify whether a gap exists between the company"s desired and actual position. Step 3: managers develop plans to achieve the desired objectives. Step 4: the plans that have been decided upon are implemented. Step 5: the effectiveness of the plan is assessed.