BUS 237 Chapter Notes - Chapter 8: Decision Support System, Online Analytical Processing, Online Transaction Processing

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Albert Seah

Document Summary

Allow multiple decision makers to collaborate, often anonymously and at different times and in different locations. Improve decision outcomes by reducing many of the biases inherent in group discussion and option evaluation. Integrate and process data by sorting, grouping, summing, and formatting. Improve decisions by providing relevant, accurate, and timely information to the right person. Systems statistical techniques to find patterns and relationships. Share knowledge of products, product uses, best practices, etc. among other employees, managers, customers, and others. Encode human knowledge in the form of if/then rules and process those rules to make a diagnosis or recommendation. Improve decisions by discovering patterns and relationships in data to predict future outcomes. Improve decisions by publishing employee a(cid:374)d other"s knowledge. Foster innovation, improve customer service, increase organizational responsiveness, and reduce costs. Improve decision making by non- experts by encoding, saving, and processing expert knowledge.