BUS 322 Chapter Notes - Chapter 1-6: Advantageous, Total Absorption Costing, Net Income

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 322
• Professor: Mahmoudian Fereshteh

Document Summary

Incl employee training/educ, satisfaction, turnover; opps for improvement; innovation: bus & p(cid:396)od"(cid:374) pe(cid:396)fo(cid:396)(cid:373)a(cid:374)(cid:272)e. G, provide existing products more efficiently: bus & p(cid:396)od"(cid:374) p(cid:396)o(cid:272)ess effi(cid:272)iency measures how efficiently the org transforms resources to products, customer value measures how org creates customer satisfaction/loyalty. Incentive plans must provide proper rewards/penalties and make it likely that behaviors will lead to those: agency theory= when employee contracts with employer & employer wants to make sure work is performed well. I(cid:374)(cid:272)e(cid:374)ti(cid:448)e pla(cid:374)s (cid:373)ust (cid:373)oti(cid:448)ate e(cid:373)plo(cid:455)ee to (cid:449)o(cid:396)k a(cid:374)d alig(cid:374) the e(cid:373)plo(cid:455)ee"s goals (cid:449)/e(cid:373)plo(cid:455)e(cid:396)"s. Improve cmns among all s/h: create total-org pov that breaks silos. Independent managerial decisions that create internal imbalances, conflicts, confusion: failure to prioritize projs wastes resources. Ideal for exploratory projs where reqs need to be discovered, new tech tested: relies on incremental, iterative development cycles to complete less-predictable projects. Conventional proj teams: principles of apm, focus on customer value.