BUS 482 Chapter Notes - Chapter 1: Distributive Justice, Workforce Planning, Employee Retention
Document Summary
Chapter 1 readings: 1. 1 definition of performance management (page 2) Performance management is a continuous process of identifying, measuring, and developing the performance of individuals and teams and aligning performance with the strategic goals of the organization. There is a difference between performance management and performance appraisal. Performance management systems that do not make explicit the employee contribution to the organizational goals are not true performance management systems. There are many advantages associated with the implementation of a performance management system: The definition of job and criteria are clarified. There is better and more timely differentiation between good and poor performers. Supervisors" views of performance are communicated more clearly. Motivation, commitment, and intentions to stay in the organization are enhanced. Employee engagement is enhanced: 1. 3 disadvantages/dangers of poorly implemented pm systems (page 8) The negative consequences associated with low quality and poorly implemented systems include: Unjustified demands on managers" and employees" resources.