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Chapter 11

MIS Chapter 11 Structure, Governance, and Ethics.docx
MIS Chapter 11 Structure, Governance, and Ethics.docx

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Simon Fraser University
Business Administration
BUS 237
Zorana Svedic

Bus 237 Management Information Systems Chapter 11 Chapter 11: Structure, Governance, and Ethics Chief information officer (CIO) The title of the principal manager of the IT department. Other common titles are VP of information services, director of information services, and less commonly, director of computer services Chief technology officer (CTO) The head of the tech group. The CTO sorts through new ideas and products to identify those that are most relevant to the organization. The CTO’s job requires deep knowledge of the information technology and the ability to envision how new IT will affect the organization over time Business analysts Analysts who devlop the business case for a newly proposed system and develop the requirements for the system Systems analysts IS pros who understand both business and technology. They are active throughout the systems development process and play a key role in moving the project from conception to conversion and, ultimately, maintenance. They integrate the work of the programmers, testers and users Competitive strategy The strategy and organization chooses as the way it will succeed in its industry. According to Michael Porter, there are 4 fundamental competitive strategies: cost leadership and product differentiation across industry/within particular segment IT architecture The basic framework for all the computers, systems and info mgmt that support organizational services Enterprise architect Manages the company’s complex IS Zachman framework Conceived by John Zachman at IBM in the 1980s, it divides systems into 2 dimensions 1. Based on 6 reasons for communication (what-data, how- function, where-network, who-people, when-time, why- motivation) 2. Based on stakeholder groups (planner, owner, designer, builder, implementer, and worker) The intersection of these 2 dimensions helps to provide a relatively holistic view of the enterprise Alignment The ongoing, continually evolving challenge of fitting IT architecture to
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