HRMT 70015 Chapter Notes - Chapter 8: Organizational Culture, Empowered, Workplace Bullying
13 Nov 2020
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Power = capacity that a has to influence the behaviour of b, so that b acts in accordance to a"s wishes. Important aspect of power is function of dependence: e. g. going to university and parents are paying your tuition, they hold power over you, power makes people uncomfortable. Coercive power = comes from withholding key information; a has power over b to they can dismiss/demote b. People will go along with wishes that can produce positive benefits. Includes acceptance by members of organization for the authority of power. Expert power = influence based on expertise, special skills, or knowledge. E. g. physicians for health expertise, tax accountants. Referent power = based on identification with a person who has desirable resources or personal traits. Developed out of admiration of another to be like that person. Personal sources of power are most effective. People will respond in 3 ways when based on powers: commitment, compliance, resistance.
