BUS 2090 Chapter Notes - Chapter 1: Absenteeism, Hawthorne Effect, Baby Boomers

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Published on 2 Feb 2013
Department
Course
Professor
Chapter 1 Individuals, Groups & Organizations
Organizational Behaviour & Management
What Are Organizations?
Organizations: Social inventions for accomplishing common goals through group effort
Social Inventions
Organizations essential characteristic is people not necessarily things
Organizations gave people whom present both opportunities & challenges
Organizational behaviour is about understanding people & managing them to work effectively
Goal Accomplishment
All organizations have goals
Organizational behaviour is concerned w/ how organizations can survive & adapt to change
To adapt to change people have to…
Be motivated to join & remain in the organization
Carry out their basic work reliability in terms of productivity quality etc.
Be willing to learn
Be flexible & innovative
Group Effort
Organizations are based on group effort
Organizations depend on interaction & coordination among people to accomplish goals
Organizational behaviour is concerned w/ how to get people to practice effective teamwork
What Is Organizational Behaviour
Organizational Behaviour: The attitudes and behaviours of individuals & groups in organizations
Studies the attitudes & behaviours and provides insight about effectively managing & changing them
Studies also how organizations can be structured more effectively & how external environment factors
affect them
Why Study Organizational Behaviour?
Interesting to find out why employees become committed to an organization and what motivates them to
work hard
The most successful organizations are those who manage their employees successfully
Goals of Organizational Behaviour
1. Predicting Organizational Behaviour
Want to predict behaviours such as when people will make ethical decisions, create innovate products, or
engage in sexual harassment etc.
Through systematic study, OB provides a scientific foundation that helps improve predictions of
organizational events
2. Explaining Organizational Behaviour
Why do organizational events occur?
Especially interested in determining why people are more or less motivated, satisfied, or prone to resign
Explaining events is harder than predicting them b/c a behaviour could have multiple causes
3. Managing Organizational Behaviour
If behaviour can be predicted & explained than it can often be controlled or managed
Early Prescriptions Concerning Management
There were 2 basic phases to this prescription
The Classical View of Bureaucracy
Occurred in early 1900 for most part
Tended to advocate a very high degree of specialization of labour & very high degree of coordination
Each department was to tend to own affairs
Centralized decision making from upper management providing coordination
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Document Summary

Organizations: social inventions for accomplishing common goals through group effort. Organizations essential characteristic is people not necessarily things. Organizations gave people whom present both opportunities & challenges. Organizational behaviour is about understanding people & managing them to work effectively. Organizational behaviour is concerned w/ how organizations can survive & adapt to change. Be motivated to join & remain in the organization. Carry out their basic work reliability in terms of productivity quality etc. Organizations depend on interaction & coordination among people to accomplish goals. Organizational behaviour is concerned w/ how to get people to practice effective teamwork. Organizational behaviour: the attitudes and behaviours of individuals & groups in organizations. Studies the attitudes & behaviours and provides insight about effectively managing & changing them. Studies also how organizations can be structured more effectively & how external environment factors affect them. Interesting to find out why employees become committed to an organization and what motivates them to work hard.

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