FRHD 3400 Chapter Notes - Chapter 6: Anaplastic Lymphoma Kinase, Unconditional Positive Regard, The Counselor

• School: University of Guelph
• Department: Family Relations and Human Development
• Course: FRHD 3400
• Professor: Carol Anne Hendry

Document Summary

Chapter 6: emphasizing, paraphrasing, and summarizing key skills to active listening. Introduction: active listening: listening is an active process. If you use encouraging, paraphrasing, or summarizing skills as defined here, you can anticipate how others will respond: active listening demands that you participate fully by helping the client clarify, enlarge, and enrich the story. Requires that you be able to hear small changes in thoughts, feelings, and behaviours (cid:862)(cid:449)alk i(cid:374) so(cid:373)eo(cid:374)e else"s shoes(cid:863: encouraging, paraphrasing, and summarizing are key to empathic understanding. Encouragers are a variety of verbal and non-verbal means that the counselor or therapist can use to prompt clients to continue talking. Head nods, open-ha(cid:374)ded gestures, (cid:862)uh-huh(cid:863), restate(cid:373)e(cid:374)ts (cid:894)repetitio(cid:374)s of words or phrases to ensure listening) Paraphrasi(cid:374)g, so(cid:373)eti(cid:373)es (cid:272)alled (cid:862)refle(cid:272)tio(cid:374) of (cid:272)o(cid:374)te(cid:374)t(cid:863), feeds (cid:271)a(cid:272)k to the (cid:272)lie(cid:374)t the essence of what has just been said. Summarization is like paraphrasing but it used to clarify and distill a.