AFM131 Chapter Notes - Chapter 12: Human Resource Management, Absenteeism, Hot Desking

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM131
• Professor: David H A

Document Summary

Chapter 12: human resource management finding & keeping the best employees. Human resource management the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organization goals. The roles/responsibilities of human resource management evolved primarily due to 2 key factors: organizatio(cid:374)s" (cid:396)e(cid:272)og(cid:374)itio(cid:374) of e(cid:373)plo(cid:455)ees as thei(cid:396) ulti(cid:373)ate (cid:396)esou(cid:396)(cid:272)e, changes in laws that rewrote many traditional practices. Shift from traditional manufacturing industries to service & high-tech manufacturing industries means that workers must be retrained for new, more challenging jobs. Roles of human resource used to be assigned to the departments that employed them now, qualified employees are scarcer which makes recruiting and retaining people more important and difficult. Hrm is no longer the responsibility of just one department, but the responsibility of all managers. Shortage of trained workers in growth areas (computer technology, biotech, robotics, the sciences, etc. )