AFM280 Chapter Notes - Chapter 15: Organizational Culture, Safety Culture, Jargon
16 Sep 2016
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Document Summary
Organizational culture the shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees. Observable artifacts aspects of an organization"s culture that employees and outsides can easily see or talk about. Symbols the images an organization uses, which generally convey messages. Physical structures the organization"s buildings and internal office designs. Language the jargon, slang, and slogans used within an organization. Stories anecdotes, accounts, legends, and myths passed down from cohort to cohort within an organization. Rituals the daily or weekly planned routines that occur in an organization. Ceremonies formal events, generally performed in front of an audience of organizational members. Espoused values the beliefs, philosophies, and norms that a company explicitly states. Basic underlying assumptions the engrained beliefs and philosophies of employees. Fragmented culture an organizational culture type in which employees are distant and disconnected from one another.
