CS330 Chapter Notes - Chapter 3: Agency Cost, Transaction Cost, Adhocracy
Document Summary
Stable, formal social structure that takes resources from the environment and processes them to produce outputs (technical) 3 elements: capital and labor, organization transforming inputs, products/ services consumed by environment. Collection of rights, privileges, obligations, responsibilities balanced over a period of time (behavioral) Technological change requires change in who owns and controls information. Behavioral shows how technology changes an organization internally. Rules creating a system of impartial and universal decision making. Routines- standard operating procedures- precise rules, procedures and practices developed to cope with all situations. More efficient with better understanding of routines. Divergent views lead to struggle, competition, conflict. All have assumptions that define their goal and products. Where resources are taken from, goods and services are supplied to. Depend on environment, but can influence environment. Environmental scanning- identifying external changes that may require a response. Organizations use different means to achieve goals: coercive goals (prison), utilitarian goals (business), normative goals (university, religious groups, different constituencies, different tasks.