HRM200 Chapter 1-20: HRM 200

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Human resource management: the management of people in organizations to drive successful organizational performance and achievement of organization"s strategic goals. Human capital: the knowledge, education, training, skills, and expertise of an organization"s workforce. Scienti c management: scienti cally analyzing manufacturing processes to reduce costs and compensating employees based on performance (frederick taylor) Outsourcing: the practice of contracting with outside vendors to handle speci ed business functions on a permanent basis. Line manager: a manager who authorized to direct the work of subordinates and is responsible for accomplishing the organization"s tasks. Staff manager: a manager who assists and advises line managers. Strategy: the company"s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a capitative advantage. Change agents: specialists who lead the organization and its employees through organizational change. Environmental scanning: identifying and analyzing external opportunities and threats that may be crucial to the organizations success.

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