PSYCH 338 Chapter Notes - Chapter 8: W. M. Keck Observatory, Organizational Culture, Conflict Resolution

• School: University of Waterloo
• Department: Psychology
• Course: PSYCH 338
• Professor: Franki Kung

Document Summary

Informally, culture might be thought of as an organization"s style, atmosphere, or personality. Culture provides uniqueness and social identify to organizations. Organizational culture: the shared beliefs, values, and assumptions that exist in an organization. In turn, these shared beliefs, values, and assumptions determine the norms that develop and the patterns of behavior that emerge from these norms. Culture represents a true way of life for organizational members, who often take its influence for granted. Because culture involves basic assumptions, values and beliefs, it teds to be fairly stable over time. The content of a culture can involve matters that are internal to the organization or external. Culture can have a strong impact on both organizational performance and member satisfaction. Strong culture: an organizational culture with intense, and pervasive beliefs, values, and assumptions. In other words, they are strongly supported by the majority of members, even cutting across any subcultures that might exist.