SPCOM227 Chapter Notes - Chapter 1: Parental Leave, Identity Theft, Organizational Communication
Document Summary
Chapter 1: communication and the changing world of work. Worldviews: over time we develop habitual ways of seeing the world. Organizational communication: interaction required to direct a group toward a shared goal. Questions about organizational communication have a short shelf-life" highly situated and perishable. When company chooses to hire people in other countries to do some of their work. Multicultural management: ability to adapt one"s leadership style to both respond to and make most pervasive cultural differences in values and practices among diverse employee population. Employees must speak language of their customers and suppliers and understand subtleties of other cultures. Factors that lead global managers to succeed: international business knowledge, cultural adaptability, ability to take perspective of others, ability to play role of innovator. Failure to recognize that there are multiple models for a market economy and that some have advantages and more useful for developing countries. Trafficking: illegal trade of human beings across borders.