COMM 292 Chapter Notes - Chapter 1: Job Satisfaction, Employee Retention, Canadian Business
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COMM 292 Full Course Notes
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Document Summary
Organizational behaviour: field of study that looks at the impact that individual groups, and structure have on behaviour within an organization: behaviour: what people do in an organization and how they perform. Ob most often is applied to business, but can go beyond the traditional work place. Organization: coordinated social unit that functions to continuously achieve common goals: manufacturers, schools, hospitals, churches, military, retail stores, the police etc. Businesses that supply 10 people or less make up 75% of the canadian marketplace: small to midsized business make up 45% of canada"s gdp (up 25% in 20 years) There are different types/sizes of organizations, but most theories are applicable to all. Employees are now being asked to play a more proactive role in the workplace: the roles of managers and employees are beginning to become blurred, managers rely more on employees to make decisions rather than follow orders. Ob is applicable for entrepreneurs and self-employed, as they interact with others.
