BUSI 1020U Chapter : Business Communications - Module 20
Document Summary
Many different kinds of documents are called reports. In some organizations, one and 2 page memos are called reports. In other organizations, a report is a long document with illustrations and numerical data. Informal reports may be letters and memos, slide presentations, website summaries, business cases, or even computer printouts of production or sales figures. Formal reports contain formal elements such as a title page, a letter or memo transmittal page, a table of contents, and a list of illustrations. Reports can be called information reports if they collect data for the reader, analytical reports if they interpret data but do not recommend action and recommendation reports if they recommend action or a solution. All contain 3 distinct sections: introduction, body and conclusion. The body section presents specifics (facts, figures, statistics, examples, visuals) the audience needs to understand a situation and in some cases, to make a decision.
