BUSI 1020U Chapter Notes - Chapter 14: Business Communication, Howstuffworks, Citizen Journalism
Document Summary
Primary research gathers new information: personal observations, interviews, and surveys are common methods for gathering new information for business documents. Secondary research retrieves information that someone else has gathered. Library research and online searches are well-known kinds of secondary research. Begin your research by narrowing your focus. Draft a working purpose statement to clarify your objectives. Narrows your research parameters: structures your document or presentation, becomes part of your document or presentation introduction. Next, ask your reference librarian about the free resources available in your library. To research efficiently online, use: keyword and boolean searches, suggested topics searches, advanced searches, a variety of search engines, rss feeds, online tools, topics, and tutorials to navigate, and narrow your quest. A survey questions a large group of people, called respondents or subjects. A questionnaire is a written list of questions people fill out. An interview is a structured conversation with someone who can give you useful information.
