BUSI 2311U Chapter Notes - Chapter 7: Frederick Herzberg, Job Satisfaction, Theory X And Theory Y
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Early theories of motivation: hawthorne studies 1927-1932, workers felt motivated by the attention, 4 theories of employee motivation were created during the 1950s. Hierarchy of needs theory: best known theory is a(cid:271)raha(cid:373) maslow"s hierar(cid:272)hy of (cid:374)eeds. He hypothesized that (cid:449)ithi(cid:374) e(cid:448)er(cid:455) hu(cid:373)a(cid:374) (cid:271)ei(cid:374)g, there e(cid:454)ists a hierar(cid:272)h(cid:455) of (cid:1009) (cid:374)eeds : physiological. Related to hunger, thirst, shelter, sex and other bodily needs: safety. Security and protection from physical and emotional harm: social. Internal factors such as self-respect, autonomy, achievement and external factors such as status, recognition, and attention: self-actualization. Drive to become what we are capable of becoming; includes growth, achieving our potential and self-fulfillment: as each need becomes satisfied, the next one becomes dominant. If a need is not satisfied, people (cid:271)e(cid:272)o(cid:373)e (cid:862)stu(cid:272)k(cid:863) o(cid:374) that le(cid:448)el a(cid:374)d (cid:272)a(cid:374)(cid:374)ot (cid:271)e (cid:373)oti(cid:448)ated (cid:271)(cid:455) ta(cid:272)ti(cid:272)s that address higher levels of the pyramid.
