CCT324H5 Chapter Notes - Chapter 8: Whistleblower, Impression Management, Ingratiation
Document Summary
Formal power: based on an individual"s position in an organization. Reward power: reward power power that achieves compliance based on the ability to distribute rewards that others view as valuable, financial rewards or nonfinancial rewards. Legitimate power: legitimate power power that a person receives as a result of their position in the formal hierarchy of an organization, broader than the power to coerce and reward. Includes acceptance by members of an organization of the authority of a position. Personal power: based on an individual"s unique characteristics. Expert power: expert power influence based on special skills or knowledge, eg. Physicians have expertise and hence expert power most of us follow the advice our doctor gives us. Referent power: referent power influence based on possession by an individual of desirable resources or personal traits, develops out of admiration of another and desire to be like that person, eg.