Chapter One Communcation Skills.pdf

1 Page
206 Views
Unlock Document

Department
Computer Science
Course
CSC290H5
Professor
Fiona Bawl
Semester
Winter

Description
Chapter One:  Two basic types of customers, Internal and External  4 communication categories: listening, speaking, reading, writing  Communication : a process by which information is exchanged between individuals through a common system of symbols, sign and behaviour; Latin verb communcare, “to make common”; not to recite, deliver speak or write  The process: o Info source (a message) o A signal (steam of words, images) o A transmittal ( act of sending) o A channel (email) o A receiver (audience)
More Less

Related notes for CSC290H5

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit