SOC227H5 Chapter Notes - Chapter 8: Reinhard Bendix, Human Relations Movement, Production Quota
Document Summary
19th century: questions about how best to integrate and coordinate activities of large numbers of workers w/n a single enterprise gave rise to organizational studies and theories of management. Max weber - bureaucracy - best organizational form to efficiently coordinate and integrate the multitude of specialized tasks conducted in a big factory/office. Gareth morgan defines bureaucracies as organizations that emphasize precision, speed, clarity, reliability, and efficiency achieved through the creation of a fixed division of tasks, hierarchical supervision, and detailed rules and regulations. Predictability greatly increased the productivity of industrial capitalism. Its hierarchical structure, formal lines of authority, and impartial rules and regulations are designed to elicit cooperation and obedience from employees. Over complex, difficult to manage, resistant to change, unable to cope with uncertainties. Unintentional inefficiency - weber didnt see this problem. Dark side of organizations, where things can go seriously wrong (vaughan.
