SOC227H5 Chapter Notes - Chapter 8: Fordism, Scientific Management, Theory X And Theory Y
Document Summary
With hierarchical dol employers can gain employee commitment by offering the prospect of career advancement. Emphasize precision, speed, clarity, reliability, and efficiency achieved through the creation of a fixed division of tasks, hierarchical supervision, and detailed rules and regulations. Unintentionally creates inefficiency: dark side of organizations mistakes, mishaps, or misconduct i. e. meltdown of banks led to global economic crisis. Rules uncertainty for management discontent among employees. Where employees reinterpret, resist, or adapt to work structures and management directives. Invent shortcuts to maximize their wages while minimizing effort. Bonus payments for output > established quotas. Difficult jobs relaxed and enjoyed some free time. Easy jobs make out by exceeding the quota to receive a bonus. Bent rules and short-circuited bureaucracy in order to achieve. Integrated with technology to create the huge factories that formed the backbone of industrial capitalism. Distinction : the production of goods and services has blurred. Successful corporations are more flexible, responding quickly to market demands.
