Textbook Notes (369,153)
Canada (162,424)
MGTA01H3 (583)
Chapter 1

MGTA03 Chapter 1.doc

6 Pages
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Department
Management (MGT)
Course Code
MGTA01H3
Professor
Chris Bovaird

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Description
Chapter 1 Producing Goods and ServicesTermsService operations production activities that yield tangible and intangible service productsGoods operations production activities that yield tangible productsCreating Value through ProductionTermsOperation production management the systematic direction and control of the processes that transform resources into finished goods They are ultimately responsible for creating utility for customersProduction managers managers responsible for ensuring that operations processes create value and provide benefits As demand increases they must schedule and control work to produce amount required Meanwhile they must control costs quality levels inventory and plant and equipment An example of a production manager who does not work in a factory is a farmer converting soil seeds human labour and gas into agricultural products livestock and related products eggs milk They have the option of employing many workers to help them with the work or use automated machinery in order to do most of it for themExamples of Production SystemFarm Inputs land tractors equipment labour buildings fertilizer farmers management skillsTransformation cultivation of plants and livestockOutputs food products profit for owner jobs for farmers familyJewellery StoreInput fashionconscious customers merchandise sales clerks showroom fixtures equipmentTransformation exchange of merchandise between buyer and sellerOutput satisfied jewellery customersTire ProducerInputs rubber and chemical compounds blending equipment tire moulds factory and human skillsTransformation chemical reactions of raw materials Output tires for autos airplanes trucks trailers and other vehicles
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