Textbook Notes (367,976)
Canada (161,540)
MGTA01H3 (583)
Chapter 10

Chapter 10

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Department
Management (MGT)
Course
MGTA01H3
Professor
Chris Bovaird
Semester
Fall

Description
Chapter 10 Motivating and Leading Employees y Psychological contract the set of expectations held by an employee concerning what he or she will contribute to an organization contributions and what the organization will provide the employee inducements in return y Human relations interactions between employers and employees and their attitudes toward one another y Job satisfaction the pleasure and feeling of accomplishment employees derive from performing their jobs well y Morale generally positive or negative mental attitude of employees toward their work and workplace y Why Businesses need satisfied employees o More committed to their work work hard and make useful contributions to the company o Dissatisfied workers have job dissatisfaction poor morale They are absent due to minor illnesses personal reasons
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