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MGTA01H3 Chapter 7: Chapter 7 Notes

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blackbat998
22 Jun 2011
School
UTSC
Department
Management (MGT)
Course
MGTA01H3
Professor
Chris Bovaird

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MGTA01H3 Full Course Notes
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MGTA01H3 Full Course Notes
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Document Summary

The management process: management: the process of planning, organizing, leading, and controlling a business" financial, physical, human and information resources in order to achieve its goals. manager"s job: planning, organizing, leading and controlling: planning. that portion of a manager"s job concerned with determining what the business needs to do and the best way to achieve it. 5 basic steps for planning process: organizing. Managers identify whether a gap exists between goal and actual position. Managers develop plans to achieve the goal (how to get there) that portion of a manager"s job concerned with mobilizing the necessary resources to complete a particular task: leading. that portion of a manager"s job concerned with guiding and motivating employees to met the firm"s objectives. Teaching and demonstrating, leading by example: controlling. that portion of a manager"s job concerned with monitoring the firm"s performance and, acting to bring it in line with the firm"s goals.

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Related Questions

Which of the following activities is part of the organizing function of a manager?
 
A. Going over a spreadsheet to analyze some financial data
B. Teaching a new employee how to use a piece of office equipment
C. Giving front-line workers additional resources needed to provide faster and better service to customers
D. Developing a broad general strategy to help the organization meet its long-term growth objectives

A central characteristic of "management by objectives" is that:

A goals are set by top management and followed without question by others within the organization.

B. employees are given complete freedom to set their own goals as long as they are consistent with broad guidelines established by top management.

C. goals are set through a process involving all members of the organization.

D. it assumes that management must motivate employees since employees are incapable of motivating themselves.

Maslow was mainly concerned with explaining how: 
 
A. jobs could be broken down into very simple tasks that could be performed by unskilled workers.
B. human motivation was related to a hierarchy of needs.
C. managerial assumptions about workers affected their style of management.
D. to achieve open two-way communication within an organization