MGTA01H3 Chapter 10: Chapter 10.docx
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MGTA01H3 Full Course Notes
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Chapter 10- motivating employees (short answer questions on exam) know your. Some key theories experiments: the classical theory, scientific management, hawthorn. Motivation: the internal process that energies, directs and sustain our behaviour, he personal force that causes us to behave in a particular way. Morale: a worker"s feelings towards his or her job and superiors and towards the firl itself. If there are jobs we won"t return to, because they are demeaning, because they are unpleasant, because our supervisors were condescending. Principles of scientific management (1911) book by fredrick w taylor. If classical theory correct (workers motivated only by money): paying them more prompts them to produce more. Piece rate system: pay workers for their output. If on guy does something repeatedly her gets good at it and therefore specializing in it; the more you do something the better you get.
