Business Administration 2295F/G Chapter Notes - Chapter 11: Knowledge Worker, Quality Circle, Conscientiousness

• School: Western University
• Department: Business Administration
• Course: Business Administration 2295F/G
• Professor: Victoria Digby

Document Summary

Team- two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose. 1) the interactions among members revolve around a deeper dependence on one another than the interactions within groups. 2) the interactions within teams occur with a speci c task-related purpose in mind. National surveys of large and small canadian organizations have shown that almost half use some form of teamwork to accomplish work activities. Nature of today"s work requires them work has become more complex, interactions among. Multiple team members have become more vital. Interactions allow the team to pool complementary knowledge and skills. ex. surgical teams. One study revealed that problem-solving teams composed primarily of rank-and- le workers could boost productivity in steel mills by devising ways to increase the ef ciency of production lines and quality control processes. Work teams- relatively permanent teams in which members work together to produce goods and/or provide services.