Management and Organizational Studies 1021A/B Chapter Notes - Chapter 1: Human Resources, Professional Employer Organization, Total Quality Management

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Kevin Thompson

Document Summary

Hrm: an integrated set of processes, programs, and systems in an organization that focuses on the effective deployment and development of its employees. Employee: contract workers, people from other organizations who are working on a project, etc. Human resources: implies that ppl are as important to the success of any biz as other resources are, such as money, materials, machinery, and info: what are the hrm processes and activities, organizational, work, job design. Determining what tasks need to be done, in what order, w/ what skills, and how individual tasks fit together in work units: planning. Ensuring that people in the organization are the right ppl w/ the right skills at the right time in the right place: recruitment and selection. Sourcing, attracting, hiring the ppl w/ the necessary skills and background: training and development. Providing the resources to assist employees in developing the necessary knowledge and skills to do their job today and in the future: performance mngt.