Management and Organizational Studies 2181A/B Chapter Notes - Chapter 6: Gastrointestinal Tract, Job Performance, National Post

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

Statistics canada estimates that a third of canadian workers feel their jobs are. Managers are approximately 21 percent more likely than the average worker to. Quite or extremely stressful describe their jobs as stressful. Stress the psychological response to demands when there is something at stake for the individual, and when coping with these demands would tax or exceed the individuals" capacity or resources. Stressors demands that cause the stress response. Strains negative consequences of the stress response. Transactional theory of stress a theory that explains how stressful demands are perceived and appraised, as well as how people respond to the perceptions of appraisals. In this store, cashiers engage in routine sales transactions with customers. Under a normal day-to-day circumstances at this store, well-trained cashiers would not likely feel that these transactions are overly taxing, so those cashiers would not likely appraise these job demands as stressful. Benign job demands job demands that are not appraised as being stressful.