Management and Organizational Studies 2181A/B Chapter Notes - Chapter 12: Organizational Commitment, Job Performance, Centrality

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Power: the ability to influence the behaviour of others and resist unwanted influence in return. Reward power: a form of power based on the control of resources or benefits: e. g. , john is able to decide who receives a raise or pay increase. Expert power: a form of power based on expertise or knowledge: e. g. , tim is the only one in his group with knowledge of the survey tools used to conduct job analyses. Referent power: a form of power based on the attractiveness and charisma of the leader: e. g. , elena"s team members listen to her directions because they like and admire her. Personal forms of power are more strongly related to organizational. Contingency factors influence others. decisions on their own: sustainability: the degree to which people have alternatives in accessing the resources that a leader controls. commitment and job performance than the organizational form. Influence: the use of behaviours to cause behavioural or attitudinal changes in others.

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