Management and Organizational Studies 2181A/B Chapter Notes - Chapter 15: Organizational Culture, Jargon, W. M. Keck Observatory

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Organizational culture: the shared social knowledge within and organization regarding the rules, norms, values that shape the attitudes and behaviours of its employees. : aspects of an organizations culture that employees can easily see or talk about. Symbols: the images an organization uses, which generally convey messages. Physical structures: the organizations building s and internal of ce designs. Language: the jargon, slang and slogans used within an organization. Stories: anecdotes, accounts, legends and myths passed down from cohort to cohort within an organization. Rituals: the daily or weekly planned routines that occur in an organization. Ceremonies: formal events, generally performed in front of an audience of organizational members: espoused values. :the engrained beliefs and philosophies of employees: so engrained that employees simply act on them rather than question the validity of their behaviour in a given situation. :an organizational culture type in which employees are distant and disconnected from one another: mercenary.

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